A Lone Worker is Never Alone

NHS Service Desk

The NHS has a dedicated service desk for all your Reliance Protect needs and enquiries. For information on sourcing Reliance Protect for your staff, technical support for existing users, training requirements or any other information please contact:

Telephone: 0800 840 7121
E-mail: servicedesk@rht.co.uk
Live Chat: Click here

NHS Portal

For self-service support to administer devices, access training materials, conduct device risk assessments, run reports and to retrieve audio evidence go to the NHS Portal page to access your Reliance Protect on-line tools.

Go to the NHS Portal.

Lone Worker Video

Click the image above to view the NHS Lone Worker Video.

Device Options

There are a range of devices and smartphone applications, and features within these, available.  Download the new Device Catalogue to find further details and pricing options.

FAQs & NHS Protect

Many of your queries and questions are answered by viewing our Frequently Asked Questions documents.

For 2009 FAQs, please see NHS Framework 1 Frequently Asked Questions document. This FAQ is for staff on contracts signed before 30 April 2013

For May 2013 onwards FAQs, please see NHS Framework 2 Frequently Asked Questions document. This FAQ is for staff on contracts signed after 30 April 2013.

NHS Protect Website
Other details such as guidance and policy documents, frequently asked questions, and terms and conditions can be found on the NHS Protect website.