Here at Reliance Protect we are constantly improving our services and customer experience. One way we achieve this is through ongoing, high quality customer research because we know it’s essential that we understand what our customers and users need, how well our services are addressing those needs and what areas we can improve in.
We are proud to announce the latest results of our quarterly customer surveys. Here are a few highlights:
”All staff have been very polite and friendly. When I have explained my problem, it has been speedily dealt with.”
”Issue resolved efficiently and with no fuss.”
”Always very polite and helpful.”
”Excellent trainer and refresher content was well presented, thanks.”
”Liked how easy to understand and complete.”
Whilst there is always room to improve, we can demonstrate that investing in Reliance Protect’s lone worker solutions has a positive impact on our users.
“I feel safer in my day to day work, knowing I have the availability to use the red alert function and I am confident in the prompt response to my alert”