DHL is the world’s largest contract logistics specialist, operating in over 60 countries and employing approximately 120,000 employees. The DHL Supply Chain operation provides solutions for customers of all sizes, including many of the world’s leading brands and corporations. Employee safety is paramount to this company.
In consultation with Unions and drivers, it was acknowledged that the Reliance Protect device and the back-up support services of the Monitoring and Communication Centre provided the necessary assurances to enable single-manned deliveries. Drivers now feel comfortable in the knowledge that their health and safety is being monitored 24/7/365, and that ultimately a guaranteed Police response can be called upon if required.DHL Supply Chain was subsequently enabled to offer their client considerable cost savings by providing single-manned deliveries. As a result of this cost saving measure, and in combination with a number of other performance related initiatives by DHL, the contract was not only renewed but extended by a further two years.
DHL Supply Chain