Lone Worker Devices & Apps

Our devices and apps are at the heart of our services. We continuously develop our devices and apps to ensure they deliver market leading performance, are intuitive and easy to use, and are robust enough to withstand the toughest of environments.

Our ID Ultra personal safety device was awarded the Best Use Of Technology accolade at the British Security Industry Association awards 2021

Designed For Tough Environments

Our ID Ultra is fully waterproof with an IP67 rating and the Pulse isn’t far behind at IP65 water resistant.


Our next generation ID Ultra is the first device of it’s type to utilise WiFi technology to provide accurate location positions indoors (a limitation traditional GPS devices struggle with).  It is also the first non-specialist device to offer an IP67 waterproof rating, rather than just being water resistant.

Red Alerts With 24/7 Alarm Monitoring Services

Users can generate Red Alert alarms which activate 2 way voice calls into our in-house Alarm Receiving Centre, allowing our skilled and experienced alarm handling operators to monitor the situation and escalate right through to the highest priority Level 1 Police responses where required through our BS8484 accreditation.

Encourage Users To Think About The Risks

Users can also build our devices and apps into their day to day dynamic risk assessment processes.  The Update function allows users to leave verbal message recordings detailing information such as location, nature of tasks to be performed, and risks identified.

Falls & Impact Detection

Our range of devices and apps can detect falls and impacts and raise Red Alerts on behalf of the user.

Monitor Check In & Out – Peace Of Mind

Users can check in prior to performing tasks of heightened risk, or indeed check in at the start of the working day.  Check in at regular intervals to confirm you are safe.  Check out when the task is completed or you have finished for the day.  Failure to check out generates a Red Alert alarm and our alarm handling operators will contact you to check you are safe.  This service can work even if the user goes out of mobile phone coverage.

ID Ultra

Discreet, contemporary-looking and easy to use, Reliance Protect ID Ultra is our next-generation lone worker personal safety device. Building on the success of previous Reliance ID products, ID Ultra incorporates the latest technologies to set new standards in lone worker device performance and usability.

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Compact, and dust and water resistant, Pulse is styled as a key fob, allowing it to be worn or carried discreetly. It’s large SOS alarm button makes it simple and easy to call for assistance when necessary. Excellent battery life and GPS location performance, coupled with non-movement and impact detection, further add to its convenience.

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Connect App

Connect Smartphone App

Connect is our new lone worker safety smartphone app and is available on Android and iPhone platforms. Connect packs all we know about lone worker safety into a simple to use app.

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