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Our Clients

‘Cambridge City Council has been a valued customer of Reliance since 2014, and our experience has consistently been exceptional. The current account manager assigned to us has been highly valued, demonstrating strong relationship management and a deep understanding of our requirements. This personalised attention to detail has made a significant difference in the quality of service we receive.
The service desk at Reliance is highly efficient, always responding to our inquiries within 24 hours. This promptness ensures that our concerns are addressed swiftly, minimising any potential disruptions to our operations.
Support provided for training has been outstanding. The team is always on hand to help, ensuring that our staff are well-equipped and confident in using the services provided.’

Health Safety & Emergency Planning Manager

 

 

 

‘They have been extremely patient and supportive throughout our transition from another provider!’

Head of Governance and Quality

 

 

 

 


‘Great device, great service. The friendly, helpful team made the implementation process straightforward and painless.’

Business Compliance Manager

 

 

 

‘Reliance Protect have been providing Bromford with a faultless personal safety solution to over 600 users for the last 5 years, ensuring our lone working field based lone workers are protected 24/7.’

Health & Safety Manager

 

 

 

‘We have been pleased with the quick response times from Reliance Protect. Their flexibility during the pandemic lockdowns was most helpful.’

Head of Income Generation

 

 

 

 

‘Reliance Protect work successfully in partnership with Derby Homes to provide lone worker support and protection for our employees.’

 

Health & Safety Manager

 

 

 

city of lincoln council logo

 

“We always receive professional support, advice and customer service from the team no matter how big or small the issue may be.”

Health and Safety Technical Officer

 

 

 

‘Over the last few years, in line with our community transformation agenda, we have increased to over 3,000 lone worker devices to keep our most at risk workers safe. This, coupled with the ongoing roll out of over 500 body worn cameras to frontline in-patient clinical teams, greatly supports our Violence Prevention and Reduction Strategy within the organisation.’

Head of Safety, Security and Resilience

 

 

‘Just completed a body worn trial for a NHS ward that was facing huge challenges with abuse. They followed the guidance set on correct protocol usage from a staff perspective, and effective communication with Reliance Protect working with them, producing bespoke posters for the public to understand why they have body worn video and the events it will be used in. This prevented escalation of eight separate situations in a one month period.’

Outpatients Senior Sister

 

 

‘Since integrating body worn cameras, our organisation has experienced a significant uptake in usage and efficiency. The seamless integration and user-friendly interface have empowered our colleagues to capture crucial moments with ease and accuracy. Not only have they enhanced accountability and transparency, but they have also proven invaluable in improving our operations and ensuring the safety of both our colleagues and the communities we serve. We couldn’t be more satisfied with the performance and reliability of our new body worn cameras, thanks to Reliance.’

Mark Lee. CSMP®, Security Department

We have over 400 contracts with NHS organisations throughout the UK, here are some examples:

Reliance Protect partnering NHS trusts