We work with some of the UK’s biggest employers in sectors ranging from local authorities to retail, from logistics to charities. Reliance Protect is proud to serve the NHS and has been selected on various NHS Frameworks since 2009.  You can read more here about how we work in partnership with our clients, helping keep their staff safe.

The reassurance of exceptional levels of service delivery day in day out are delivered through our people, our business processes and infrastructure, levels of accreditation, innovation and technology, and putting our customers at the heart of what we do.

We lead the way in terms of demonstrating our capabilities through accreditation.  We hold specific industry standards accreditation that allows us to escalate to the Police Forces generating the highest level Level 1 response, where the situation warrants such a response.  We also hold wider important standards accreditation covering information security management, cyber security and environmental management to minimise our environmental impact.

Data provides levels of business intelligence that drives insights, efficiencies, added value, and more robust risk management.  Focus has a powerful management information reporting tool covering all aspects of usage, alarms, status of contracts, and our service delivery.  We can also push our data into your own business analytics tools for further insights when combined with data from your other risk management and safety systems.

Reliance Protect works transparently and to the highest of standards of service delivery, providing you with the assurance that the service we deliver is continuously monitored, measured and improved. From our alarm handling response times, to our customer service help desk, we deliver to the highest standards. This is backed up by the results from our extensive customer surveys we conduct.