Services

Explore our personal safety devices and smartphone apps and learn how they deliver the latest technologies packaged in intuitive and user friendly designs and are proven to last many years in demanding end-user applications. Our devices and apps share a number of safety features and functions that we have developed and evolved over the years, going beyond BS8484:2016 requirements.

ID Ultra is the first personal safety device to adopt WiFi location technology to provide more accurate locations indoors.

Be in full control of your day to day contract administration through our secure online customer portal Focus.

Focus makes keeping on top of the administration easy, with changes being updated in near real time.  Focus also has a comprehensive elearning platform that is accessible at any time for initial and refresher training purposes.  You read about our extensive range of training options here.

The hub of our service is our in-house Alarm Receiving Centre (ARC). We have been monitoring alarms from our personal safety devices since 2006 and can fast track Police Level 1 highest responses, bypassing the traditional 999 route.  Available 24/7/365 with an uptime of 99.99%, our skilled and experienced operators are there ready to support users who feel at risk and require help.