BOOK A DEMO Customer Portal

Total Visibility. Absolute Compliance.

A secure, all-in-one hub to manage your lone worker safety, track real-time data, drive staff engagement, and maximise your ROI.

Focus is a powerful and feature-rich secure, online portal putting our customers in full control of the services we deliver.Display of focus portal homepage

Simplifying and accelerating a broad range of contract and user administration tasks, Focus also provides clear visibility into key management information such as device usage and user status, utilising real time data.

Focus sits within our ISO 27001 Information Security Management and Cyber Essentials Plus infrastructure and accreditation ensuring secure Single Sign On (SSO), Multi Factor Authentication (MFA) options, hosting and data storage.

 

Turning Data into Duty of Care

Expert Support

SCORM-compliant training and dedicated webinars.

Simplified Admin

Bulk upload tools and easy device reallocation.

Security

Single Sign-On (SSO) and secure digital lockers for data integrity.

Real-time Insight

Live mapping and usage metrics at your fingertips.

Features & Benefits

Management Information & Reporting

Gain total visibility into how your lone worker solutions are being utilised. Our reporting suite is designed to ensure staff safety while proving the value of your investment.

  • Compliance & Policy Integration: Build Reliance Protect into your official lone worker policies. Monitor compliance with flexible metrics tailored to your organizational standards.

  • ‘Turned On’ vs. ‘Movement’ Tracking: Go beyond basic stats. Our innovative data distinguishes between a device simply being powered on and one that is actively being used “out and about.”

  • Flexible Reporting Scheduler: You decide what data matters. Tailor which report go to specific stakeholders, in your preferred format, at any frequency.

  • Secure Digital Locker: We avoid sending sensitive data via email; instead, authorised recipients receive time-limited, secure hyperlinks to access reports.

  • Full Audit Trails: Access comprehensive data across your entire contract to verify user details, contact information, and departmental structures.

Contract Administration & Bulk Upload Tools

Managing a large-scale safety contract shouldn’t be a full-time job. Our admin suite provides shortcuts and bulk tools to keep your data accurate and up-to-date with minimal effort.

  • Self-Service Capabilities: Easily create new users, reallocate devices, update escalation contacts, or move equipment between departments in real-time.

  • Bulk Upload Tools: Save hours of manual entry. Update hundreds of records simultaneously, accurately and quickly, without visiting individual user profiles.

  • Device Activity Audits: View recent activity for any device to ensure it is functioning correctly and to audit actual usage.

  • Quick-Action Shortcuts: Navigate directly to your most frequent admin tasks from a centralised dashboard designed for speed and ease of use.

E-Learning & Training

Professional Development: Access a wide range of modular courses designed for users, managers, and admins.

  • Track and manage progress through to completion.
  • Structured courses with questions and answers.
  • SCORM Compliant: Download our courses directly into your own internal LMS or Intranet.

Live Mapping & Field Oversight

Manage with full visibility: View live device locations and ‘breadcrumb’ movement history. Need to find the nearest colleague to a member of staff or site? The live mapping interface makes field-based team management efficient and safe.

This is an optional feature. 

Support Zone & News

Stay Connected

  • Our Support Zone is your go-to-hub for helpful guides, resources and support materials
  • Never miss an important update. The News section keeps you informed with our latest announcements, improvements and insights.

Interactive Learning & Expert Webinars

  • 20-Minute Masterclasses: Highly focused, 15–20 minute sessions covering a broad spectrum of subjects, from initial device setup to advanced compliance data analysis.

  • Direct Expert Access: Engage in interactive Q&A sessions with a dedicated specialist responsible for your success.

  • Flexible Learning: Easy-to-book sessions that provide high-impact training in a concise format.

  • Continuous Improvement: Learn about the latest service developments and how they can specifically help your organisational goals.