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ID Ultra

Winner of the best use of technology award at the 2021 British Security Industry Association Awards the ID Ultra is the most advanced, secure and efficient solution for those in lone worker situations.

Building on the success of the previous Reliance ID, the ID Ultra incorporates the latest technologies to set new standards in lone worker device performance and usability. Through dual location, the ID Ultra provides real time reporting on user positions to detect potential situations of risk.

ID Ultra is BS8484:2016 certified.

Our ID Ultra personal safety device was awarded the Best Use Of Technology accolade at the British Security Industry Association Awards 2021.



Red Alert

Generate a two-way audio call with the Reliance Protect Alarm Receiving Centre whenever you feel at risk or want assistance.

Update voice memo (previously known as Amber Alert)

Leave verbal update recordings with our Alarm Receiving Centre, detailing location, nature of risks and tasks to be performed.

Fall and impact detection options

ID Ultra can detect falls and impacts, go into a pre-alarm stage and then escalate into a Red Alert alarm on the user’s behalf if the user is incapacitated.

Monitor check in and out options

Users can check in and out covering situations of heightened risk. This could be a task with say a 30 minute timer, to covering a whole 9 hour shift. If the user doesn’t check out, the Alarm Receiving Centre will proactively contact the user and check they are safe. This function works even when the ID Ultra is out of mobile phone coverage.

Simple and clear device status LEDs

Easy to understand LEDs display the device status for battery charge and mobile phone signal strength, GPS location status, and whether the check in and/or fall and impact detection monitoring is active.

User feedback via discreet vibration patterns

ID Ultra also confirms certain actions through vibration patterns such as alarm activations and check in timer overdue.

Convenient charging dock and waterproof micro-USB charging socket

Just drop ID Ultra into the charging dock and the LED light on the dock will tell you when it’s fully charged.  Adding a micro-USB socket adds convenience to allow charging if out and about.

Design & Technology:

Advanced GPS and WiFi location

Get the best of both worlds! GPS generates accurate location information outdoors and WiFi generates accurate locations when indoors.

Roaming SIM card option

Maximise the mobile phone coverage with a roaming sim card. ID Ultra will look to find the network with the strongest signal in areas where coverage may be poor.

Water proof - IP67 water and dust ingress protection

No need to protect the ID Ultra from the elements. ID Ultra can be submerged in water to 1m depth for over 30 mins and still function when removed.

Bluetooth connectivity

ID Ultra is future-proofed with Bluetooth connectivity opening the possibility of connecting with smartphones and devices such as cameras and health monitoring wearables.

Excellent battery life

The ID Ultra will give up to 4 days of battery life between charging, minimising the risk of running out of charge when you need it.

Lightweight and comfortable

At only 80g ID Ultra is lightweight and the slim design ensures it can be worn without distracting you.

Wearable with lanyard or lapel clip

ID Ultra is designed to replace your existing ID badge holder.