Designed for a wide range of lone working roles with an accessible, user-friendly interface, our app has all the Reliance Protect lone worker safety features you’d expect from the UK’s most trusted provider of lone worker safety solutions. All SOS Red Alert alarms are escalated directly into our in-house UK 24/7/365 Alarm receiving Centre (ARC) where highly skilled and experienced alarm handling operators will monitor the situation and get help, including escalating through to the emergency services.
If you are looking for more ways to protect your team, you can explore our full range of lone worker devices designed for a variety of industries and lone worker roles.
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- Advanced Location Information
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- Monitor Check In and Out
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- Advanced Fall & Impact Detection
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- Two-Way Audio
See How Our Lone Worker Safety App Works
Key Features of Our Lone Worker Safety App
SOS Red Alert
Instantly raise a lone worker app SOS alert from your smartphone and generate a two-way audio call with the Reliance Protect Alarm Receiving Centre whenever you feel at risk or want assistance.
Update voice memo (previously known as Amber Alert)
Leave verbal update recordings with our Alarm Receiving Centre, detailing location, nature of risks and tasks to be performed.
Monitor check in and out options
Users can schedule safety check-ins via our lone worker smartphone app to check in and out when covering situations of heightened risk. This could be a task with say a 30 minute timer, to covering a whole 9 hour shift. If the user doesn’t check out, the Alarm Receiving Centre will proactively contact the user and check they are safe. This function works even when the phone is out of mobile phone coverage.
Latest location technologies
Utilise the power of the latest smartphones to provide quick and accurate location information to help us get assistance to you.
Fall and impact detection options
Using technologies within smartphones, the app can detect falls and impacts, go into a pre-alarm stage and then escalate into a SOS Red Alert alarm on the user’s behalf if the user is incapacitated.
User feedback via discreet vibration patterns
As well as on screen confirmation of actions, the app also confirms certain actions and notifications through vibration patterns such as alarm activations and check-in timer overdue.
Reassurance & Support
From the menu easily check your device status for data connection, battery charge level, and location information, and call our 24/7 Customer Support team.
Reliance Protect Lone Worker App FAQs
What is a lone worker app?
A lone worker app is a smartphone-based safety solution that gives employees access to the same key features as our lone worker devices. With the Reliance Protect app, users can raise SOS Red Alerts, set timers for check-ins, and access 24/7 incident monitoring support directly from their phone.
How does a lone worker mobile app work?
The lone worker mobile app connects to our our 24/7/365 Alarm Receiving Centre. If an SOS Red Alert is triggered, the app generates an alarm with 2-way voice audio that our ARC operators pick up and monitor. Through the live audio and live location information, our operators can take appropriate action, such as escalating to emergency services if necessary.
What’s the difference between a lone worker phone app and a dedicated device?
Both options provide staff protection. The lone worker phone app is convenient and easy to use, and works on the smartphone employees already carry. A dedicated device is more discreet, and is worn on the person, so is often preferred for users exposed to higher risks of aggression from service users and the public, and for environments where fall detection is required. Learn more about lone worker devices.
Can lone worker apps be monitored in real time?
The Reliance Protect Lone Worker Safety App is linked to our fully accredited ARC. When an alert is raised, trained operators receive it instantly, listen in, and manage the response in real time.
Who needs a lone worker smartphone app?
The lone worker smartphone app is designed for any organisation with employees who may work alone or without direct supervision. It is widely used across housing, healthcare, utilities, logistics, field services and many other sectors to help employers meet their duty of care.
