We have a proud history of delivering lone worker safety solutions to the NHS and social care organisations since 2009, either directly or via national Frameworks. Delivering best value solutions and constantly meeting demanding service levels.
Over this time we have seen the increasing integration of community-based healthcare staff with social care staff as social care teams embrace our solutions, working side by side often visiting the same service users in sometimes difficult and challenging circumstances and in a variety of settings.
We understand the challenges NHS Trusts and Local Authorities face. Multiple field-based teams are often covering large geographic areas, juggling increasing pressures to deliver 24/7 services with constant budgetary pressures. Our solutions have evolved significantly over the last 13 years or so based on these unique factors, whether that’s supporting your local team leaders and managers, developing easy-to-access e-learning courses, or through integrating our data and management information centrally into your data business analytics systems.
We have over 450 contracts with NHS Trustsand private sector healthcare providers with long standing partnerships with some of the biggest NHS Trusts in the UK. We provide lone worker safety solutions for staff out in the community, visiting service users in their homes. We also provide body worn cameras for in-patient staff onwards in mental health trusts and Trust-wide security staff.
‘Reliance have adapted to our ever changing needs, not just in respect of provision of lone working services and 24 hour monitored response, but also with our digital information agenda, being one of the first external suppliers of safety solutions to adapt their working practices to flow automated data into Trust systems to fully support effective data manipulation, comparison and assessment to support safety improvements across the Trust.’ Associate Director of Safety, Security and Resilience