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Similar to other sectors, front line housing staff are experiencing an increase in the number of assaults and situations of risk whilst carrying out their daily duties. Reliance Protect work in partnership with housing organisations of all stature to deliver a range of lone working solutions to ensure the safety and security of their staff.

Inside Housing conducted a survey in 2019 and found that assaults had increased by 10% over the previous 12 months. 25,519 staff surveyed reported 2,006 incidents of abuse. That’s 7.9 assaults per 100 staff.

They concluded that the Welfare reform agenda, social media and mental health concerns were the main drivers for this increase.

We work with over 30 social housing providers, from some of the biggest to the smaller organisations. Staff in areas such as maintenance and repairs, tenant liaison, key workers, income all benefit from being able to raise alarms safely and discreetly, allowing us to monitor and escalate where necessary to get them help when they need it. Increasingly we are starting to see our body worn camera solutions being deployed. The visible deterrence and de-escalation effects of wearing such cameras, and evidence capture, are proving powerful tools in keeping key frontline staff safe.

To simplify procurement, housing providers can access our lone worker devices and body worn cameras through the NHS Supply Chain Framework.

Who We Work With


‘Reliance Protect work successfully in partnership with Derby Homes to provide lone worker support and protection for our employees.’

Health & Safety Manager





‘Reliance Protect have been providing Bromford with a faultless personal safety solution to over 600 users for the last 5 years, ensuring our lone working field based lone workers are protected 24/7.’

Health & Safety Manager






‘Great device, great service. The friendly, helpful team made the implementation process straightforward and painless’

Business Compliance Manager