Reliance Protect Solutions

Working to the highest standards for your lone workers

Reliance Protect provides you with the assurance that the service we deliver is continuously monitored, measured and improved to protect your lone workers. From our alarm handling response time, our customer service help desk, our training offices, to our accreditations, Reliance Protect delivers the highest standards of service in the lone worker industry. Your employees will always be kept safe with Reliance Protect, because it’s our business to do so.


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Technical Support
Technical support is provided by Reliance Protect’s specialist team. Support includes any faulty, damaged, lost or stolen devices and their replacements, and also device configuration, user problem solving, usability issues and SIM issues.
Contract Management
Service levels are reported, managed and calculated on a monthly basis, providing all clients and their lone workers with the reassurance they are receiving the highest levels of monitoring and service.
Management Data
Management information reports detail usage, raised alarms, status checks, devices on low battery and contract delivery performance. Reports are simple and easy to use, allowing you to analyse all data and can be accessed via the client online portal.
Mobile Workforce Management
By using Reliance Protect’s lone worker solutions, your staff will have increased visibility and safety. With real time location information, GPS location positions are accurate to less than 5m.
Training
To support your lone workers and ensure they understand how to use all devices, Reliance Protect delivers face-to-face training and e-training. Refresher training and support can also be offered if required.
Customer support
Reliance Protect is here to help with any problems. Our 24/7 help desk ensures all queries can be dealt with efficiently. Online administration with incident reporting and a follow up guarantee you will always be in the know for your employees.
24/7 alarm management
Reliance protects your lone workers every day, all day. Our dedicated and accredited 24/7/365 monitoring centre can guarantee constant safety for lone workers. All operators are expertly trained to interpret events, validate each incident and act decisively to protect the safety of your employees.
Safety Features
Reliance Protect’s lone worker devices have variety of different safety features to cater for your lone workers’ needs. Welfare checks, man down, red and amber alerts, and location fixing ensure safety from both accidents and abuse.
User Technology
All of Reliance’s lone worker devices are adaptable to different situations. We can offer dedicated devices, mobile phones or integrated safety features into smartphones via apps to suit your employees.


Devices & Apps
Alarm Handling
Training
Customer Portal
Management Information
Customer Support

Reliance Protect is here to help with any problems. Our 24/7 help desk ensures all queries can be dealt with efficiently. Online administration with incident reporting and a follow up guarantee you will always be in the know for your employees.
24/7 Alarm Management

Reliance protects your lone workers every day, all day. Our dedicated and accredited 24/7/365 monitoring centre can guarantee constant safety for lone workers. All operators are expertly trained to interpret events, validate each incident and act decisively to protect the safety of your employees.
Safety Features

Reliance Protect’s lone worker devices have variety of different safety features to cater for your lone workers’ needs. Welfare checks, man down, red and amber alerts, and location fixing guarantee safety from both accidents and abuse.
Service Engagement/Interaction

All of Reliance’s lone worker devices are adaptable to different situations. We can offer dedicated devices, mobile phones or integrated safety features into smartphones via apps to suit your employees.
Training

To support your lone workers and ensure they understand how to use all devices, Reliance Protect delivers face-to-face training and e-training. Refresher training and support can also be offered if required.
Technical Support

Technical support is provided by Reliance Protect’s specialist team. Support includes any faulty, damaged, lost or stolen devices and their replacements, and also device configuration, user problems solving, usability issues, and SIM issues.
Contract Management

Service levels are reported, managed and calculated on a monthly basis, providing all clients and their lone workers with the reassurance they are receiving the highest levels of monitoring and service.
Management Data

Management information reports detail usage, raised alarms, status checks, devices on low battery and contract delivery performance. Reports are simple and easy to use, allowing you to analyse all data and can be accessed via the client online portal.
Mobile Workforce Management

By using Reliance Protect’s lone worker solutions, your staff will have increased visibility and safety. With real time location information, GPS location positions are accurate to less than 5m.